Tag Archives: raising your company’s online profile

Create engaging content – tips for businesses

A computer screen bursting open with engaging content

Engaging content grabs eyeballs

Something’s really been bugging you lately.
Every time you click on a local website or even some national news sites read by thousands of your potential customers, your competitor’s face pops up.
And you know for a fact that she is definitely not better, prettier or more intelligent than you.

So what is she doing that you’re not?
Most probably she (or someone on her behalf) has spent quite a bit of time and effort creating nifty blog posts offering advice, writing engaging guest posts about industry trends and chatting up potential customers on social media.

What is engaging content and how do you create it?
Engaging content grabs eyeballs or stops people in their tracks – it gets online readers to stop and then get involved – subscribe to your newsletter, enter your competition, fill in your survey, load something in their virtual basket, comment on your blog or contact you.

3 tips for creating engaging content

  • Have a plan:

A local council appointed an IT company to run their Facebook and Twitter accounts a year ago.  They’re axing the company’s services because the council’s not seen any engagement on these forums.
Well, I’m not surprised. Letting techies loose on the council’s target audience of local residents without any clear strategy linking to the council’s overall goals, is a complete waste of time.(and taxpayers’ money)
Social media is one tool in your company or organisation’s communications toolbox and it needs regular, engaging and planned content.

  •  Find stories about your company

I’m willing to bet that the council has a wealth of stories that would interest local residents. Maybe they’re fighting a controversial planning application that is ruffling feathers locally.
A lively blog post – written in an engaging tone and inviting comments or a video interviewing a planner about the impact of the development, could boost SEO, attract media attention and be amplified on social media.
There’s no such thing as an unsexy industry. If you don’t believe me, send me an email and I’ll come up with 10 story ideas you can use to create engaging content.

Tip: Subscribe to top industry blogs to find out about the latest trends and then add your own fresh angles or simply comment on them in your own content.

  • Good writing:

Most people think they can write, but often they can’t. It’s a skill and it takes practice.
It starts with a good headline and an intro that grabs your reader’s attention – although headlines can’t be too clever or ambiguous online.

Identify keywords – what will your potential customer be searching for on Google – use those terms in your title, subtitle and sparingly throughout your copy.
Have a light touch – don’t overwrite, don’t overcomplicate or use jargon and don’t be afraid to let your sense of humour and character shine through.

Don’t waffle – get to the point quickly and have a call to action – what do you want your reader to do now he or she has read your post.
Let me know how you get on.

If you need help to identify ideas for engaging content, draw up an editorial calendar or communications plan or do some writing for you, contact me.